18.5 x 15 x 4.8 inches

At Design Pros Print Shop, we are committed to delivering the highest quality prints and products to our valued customers. Due to the custom nature of our work, all sales are final. Please review our return policy carefully:

• Non-Refundable Purchases: All purchases made at Design Pros Print Shop are non-refundable. Once an order has been placed and payment has been processed, no refunds will be issued under any circumstances.
• No Returns or Exchanges: We do not accept returns or exchanges on any products. Each item is made-to-order, ensuring it is tailored specifically to your requirements. This includes, but is not limited to, custom prints, t-shirts, posters, and other personalized items.
• Order Approval: Before finalizing your order, please ensure that all details, including design specifications, quantities, and product selections, are correct. Any errors or omissions are the responsibility of the customer.
• Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact our customer service team within 48 hours of receiving your order. We will work with you to resolve the issue promptly.
• Order Cancellations: Once an order has been placed, it cannot be canceled or modified. Please review your order carefully before submission to avoid any issues.
• Contact Information: If you have any questions or concerns regarding your order, please contact our customer service team at ineedprints@designpros.us. We are here to assist you and ensure your satisfaction with our products and services.

By placing an order with Design Pros Print Shop, you acknowledge and agree to the terms of this return policy.

Thank you for choosing Design Pros Print Shop. We appreciate your business and look forward to serving you again.

At Design Pros Print Shop, we strive to provide efficient and reliable shipping options for our customers. Please review our shipping policy below:

1. **Processing Time**: All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.

2. **Shipping Options**:
   - **Standard Shipping**: We offer standard shipping with an estimated delivery time of 5-7 business days from the date of shipment.
   - **Local Pickup**: Customers in the local area can choose to pick up their orders directly from our shop. You will receive a notification when your order is ready for pickup.
   - **Local Delivery**: We also offer local delivery for customers within a specified radius of our shop. Delivery will be arranged within 1-2 business days after processing.

3. **Shipping Rates**: Shipping charges for your order will be calculated and displayed at checkout. Local pickup and delivery options may incur additional fees depending on the distance and order size.

4. **Tracking Your Order**: Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your delivery.

5. **Delivery Issues**: If there are any issues with your delivery, such as delays or lost packages, please contact our customer service team at ineedprints@designpros.us . We will work with the shipping carrier to resolve any problems as quickly as possible.

6. **International Shipping**: At this time, we do not offer international shipping. We only ship within the United States.

7. **Incorrect Addresses**: Please ensure that your shipping address is correct at the time of order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

8. **Contact Information**: If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service team at ineedprints@designpros.us.

Thank you for choosing Design Pros Print Shop. We appreciate your business and look forward to serving you.